Mark Pizzi is President and Chief Operating Officer of Nationwide Direct and Member Solutions. He leads the business unit delivering sales and services through the direct channels, including the direct sales, claims, customer service and banking areas.
Mark began his career at Nationwide in 1978 as a personal lines underwriter in Harrisburg, Pennsylvania, and held a variety of underwriting and service positions in Canton, Columbus and Annapolis before being named State Officer of Delaware in 1994. He was named Regional Vice President of Virginia in 1997 and of New York in 1999, and was then elected Senior Vice President of Regional Operations for the Northern Region in 2003. Mark served as President and Chief Operating Officer of Nationwide Insurance from 2005 - 2014.
Mark serves as Board Chairman for the Insurance Institute for Business and Home Safety (IBHS). He also is a member of the Buckeye Ranch Board of Directors, serving as Chairman of the Operations board.
Mark holds a bachelor’s degree in criminal justice from Mansfield University and the Chartered Property Casualty Underwriter (CPCU) designation.