Nationwide Catastrophe Response Units

Nationwide catastrophe bus and truck

Nationwide members can now visit our Nationwide Catastrophe Response Unit (CRU) to help with their Michael-related insurance claims.

The CRUs have two purposes: They provide a central location for Nationwide members in impacted areas to speak face-to-face with our claims team. They also serve as mobile headquarters for Nationwide‘s humanitarian efforts.



Albany, GA Insurance Village 

Home Depot

1219 N Westover Blvd.

Albany, Georgia 31707

Dates: Oct. 18-19 from 9 a.m. to 6 p.m.


Panama City, FL Insurance Village

Regal Regency Stadium 11 – Regal Cinemas

1515 W 23rd Street

Panama City, FL 32405

Dates: Oct. 16-19 from 8 a.m. to 5 p.m.


Tallahassee, FL Insurance Village 

Heritage Plaza

2810 Sharer Rd.

Tallahassee, FL 32312

Dates: Oct. 18-19 from 8 a.m. to 4 p.m.


Nationwide members can file insurance claims by visiting the Claims Center or by calling 1-800-421-3535.